Plumbing and Sewer Division

In the winter, water can freeze within your pipes and cause them to break. A broken pipe can cause flooding and significant water damage in your home if it’s not repaired immediately.

If you think you have a burst pipe, the first step is to disable your home’s water reserve. You’ll complete this at the main water shutoff valve, which is usually located in your utility area or basement. Turning the valve clockwise will disable the water.

Then call us at 847-362-0262 right away. Whether it’s behind a partition, in your backyard or under your house’s foundation, we’ll be able to locate the burst pipe and fix it quickly.

If you aren’t using more water than usual and your payment doubles, there’s a good probability you have a water leak. Sometimes your payment will go up a little. It’s harder to expose but will generally become more noticeable as the leak gets bigger.

It may be hard to discover a water leak without pro assistance. But you can check your water meter to figure out if the leak is inside or outside your home.

A small amount of mildew is usual in hot rooms like bathrooms. Although it’s not normal to find big amounts developing on a non-shower wall, the ceiling or on baseboards, especially if these surfaces feel soft to the touch.

A leaking pipe can force walls, ceilings and floors to feel soft or drop. It may also leave water blemishes on surfaces.

These issues can occur in spaces with poor ventilation or high humidity. But it’s especially problematic if you are encountering other signs of a leaky pipe, like mildew or moldy smells.

Sitting water can make a room smell stale. If the area also has wet walls or floors, you may have a water leak.

Your plumbing can back up sewer water and cause disrepair when the water compression descends in your property. This can be caused by a broken backflow preventer, sewer line deterioration or other local issues. Contact us at 847-362-0262 at the first sign of backflow and our experts will get it fixed fast.

A number of things can be the issue when your water pressure is low. There may be a clog in your plumbing fixture. It could also be caused by a malfunctioning water heater or a broken pipe.

If you have a boiler with a tank, it has a defined capacity for hot water. If you’re experiencing cold water when you have not used a lot of heated water, something may be wrong. Your boiler could be leaking, in need or repair or need to be updated.

A clog is probably to be the reason when your sink or shower is draining too slowly. Our team uses a special tool like a drain snake to unblock and get your sink and shower draining correctly again.

If your toilet’s tank seal gets damaged, it will signal the tank to continue refilling. A toilet that keeps refilling can rapidly drive up your water bills.

Your water should be transparent.

Don’t worry if it comes out cloudy once in a while, as this typically just means there’s air in the water reserve. If you discover particles settling in your glass, you should have your boiler checked.

Water that’s any other color can be hazardous to your health. Here are a few situations that can cause your water to be discolored:

• Brown, red or yellow—This is often caused by a water main break in your area. It can also mean your pipes are deteriorated.
• Green or blue—This is extremely serious, since it means your pipes are likely corroded. Your water can taste metallic or bitter due to a high density of copper or lead. Long-term consumption has been connected to serious health issues in adults and children, such as intestinal illnesses, cancer and seizures.

If you’re observing discolored water or particles in your water, contact us at 847-362-0262 and we’ll identify the concern.

If your toilet’s tank seal fails, it will signal the tank to continue refilling. A toilet that keeps refilling can quickly drive up your water bills.